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Source:Redis Blog

Semantic Overload: Why AI Agents Get Facts Wrong

Your AI agent confidently tells a user that the company's parental leave policy is 12 weeks.

It's been 16 for the past year.

The old HR handbook, the updated one, and the Slack announcement that changed it are all sitting in the retrieval index.

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Semantic overload: why AI agents get facts wrong
Redis BlogJul 2, 2026
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AI ConceptAgentic Systems

AI Agent

An AI Agent is an autonomous entity that perceives its environment through sensors (or inputs) and acts upon that environment using actuators (or tools) to achieve specific goals. An agent relies on a reasoning brain (typically an LLM) to plan and execute multi-step processes.

AI ConceptAgentic Systems

Agentic AI

Agentic AI refers to artificial intelligence systems designed to act autonomously, make decisions, plan workflows, and execute tasks without constant human intervention. Unlike traditional models that only respond to queries, agentic systems use an agentic loop to perceive environments, reason over goals, use tools, and iterate to achieve outcomes.

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