NAVIGATION
Definition

Chatbot

A Chatbot is a software application designed to simulate human-like conversations with users, either through text dialogues or voice interfaces, historically powered by rule-based patterns and now by Large Language Models.

Frequently Asked Questions

How do rule-based chatbots differ from AI chatbots?

Rule-based chatbots rely on pre-written decision trees and keywords. AI chatbots use natural language understanding and LLMs to generate context-appropriate, flexible responses dynamically.

What is the role of context history in chatbot systems?

It retains user messages across turns, allowing the chatbot to follow pronoun references (e.g. "it") and maintain a cohesive, multi-turn conversation flow.

Quick Facts

  • CategoryNatural Language Processing
  • Key ApplicationAutomated customer support, ecommerce sales assistants, virtual concierge desks, and interactive guides.

Coverage Trend12 Weeks

12w agoToday

Related AI Terms

Chatbot Media Coverage & Intelligence

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